About Us

Who we are

Discover The Enchanting Softness With Toy & Gift

Welcome to Toy & Gift where art meets joy through creating plush toys as gifts. Our company specializes in crafting various types of high-quality stuffed animals, comfortable pillows, and cuddly companions suitable for people at all ages. The core focus lies on delivering love and comfort exclusively brought by these adorable toys which are meticulously designed using top-notch materials ensuring their irresistibly softness as well as long-lasting durability throughout years’ worths hugs! Ranging from tender teddy bears capturing pure childhood innocence to cozy pillows adding warmth wherever placed; this collection serves as an embodiment showcasing our dedication towards producing smile-inducing items providing solace during moments requiring tenderness.

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Our company's service guarantee for you

TESTIMONIALS

What They Said About Us

ASAP CONCEPT

I'm absolutely stoked about the gift socks I got! They're super soft, comfy, and stylish. The colors are so vibrant and the design is totally unique, adding a real touch of personality to my wardrobe. These socks are just the perfect combo of quality and comfort - wearing them brings me so much joy. I highly recommend these cozy additions for anyone looking to spruce up their collection.

STAR LINK GLOBAL GROUP

I'm absolutely thrilled with the super soft and cuddly plush pillow I got! It's like a dream to relax on. The cute design and vibrant colors give my home decor such a cozy vibe. The craftsmanship is top-notch, no loose threads or imperfections at all. It's not just an amazing sleep buddy but also adds so much charm to my living space. I highly recommend it if you want something warm and stylish!

CMIX CO., LTD.

Our stuffed animals are very popular! We love them, and our customers love them.

COMERCIAL NAPOLEON LIMITADA

I got the cutest plush toy from TOY&GIFT! It's super soft and well-made, with adorable little details that make it the perfect gift. My little one can't get enough of it, and it's become their absolute favorite cuddle buddy. I highly recommend it for a cozy and delightful companion!

SKY WORLDWIDE EXPORT LIMITE

The plush toy is just the right size—not too big and bulky, but still big enough to give a really good hug. It strikes a perfect balance that makes it an awesome buddy for snuggling up on the couch or taking along on trips. I love these products so much! The throw pillows and plush toys are super soft and adorable. I'll definitely keep ordering them.

N.POLYCARPOU ENTERPRISES LTD

We are so grateful to their team for successfully bringing our idea to life and we are impressed with the quality and level of detail displayed on each of the plush toys. The quality of the materials used is exceptional. The soft fur is gentle to the touch, and the stitching is meticulous, ensuring that the toy is durable and can withstand the rigors of play.

Our Team

Aaron ( general manager )

Our general manager have an in-depth understanding of the plush toy market and are able to accurately predict trends and develop effective sales strategies for the company.

William ( sales manager )

 Our sales manager understand our plush toys and can accurately describe product features, materials, design concepts, etc., to meet the needs of different customers.

Jojo ( sales manager )

Our sales manager have excellent oral and written communication skills to convey information clearly and accurately and build good customer relationships.

Mrs.He ( QC )

QC team monitors entire production process to ensure adherence to established processes and quality requirements.

Questions About Customized Plush Toys

Do you have a return policy or a satisfaction guarantee?
We meticulously manage every aspect of production to ensure that our products are of the highest quality. From the initial design phase to the final inspection, we strive for perfection in order to prevent any potential defects. Our commitment to excellence is evident in the stringent standards we maintain throughout the manufacturing process. In the unlikely event of a significant quality issue, we are prepared to offer a partial refund as a testament to our dedication to customer satisfaction and our promise of reliability. This gesture reflects our integrity and commitment to maintaining a strong, trust-based relationship with our clients.
Do you have catalogue or price list for reference?
If you require a catalog or price list for our products, please do not hesitate to contact us via email. We would be delighted to provide you with the most up-to-date information. Our team will promptly send you a comprehensive catalog showcasing our wide range of products, along with a detailed price list that accurately reflects our current offerings and pricing. This will enable you to make well-informed decisions and fully understand the value we bring to the table. We are committed to transparency and eagerly look forward to assisting you with any inquiries you may have.
Can custom plush toys be washed in a machine?
The best way to clean plush toys is by hand-washing them to maintain their softness and stitching. Washing machines can be too rough and may damage the fabric and filling inside. It is preferable to use a gentle detergent and soak the toy in lukewarm water. Gently squeeze the soapy water through it, avoiding any twisting or wringing that could alter its shape. After rinsing, pat it dry and let it air dry naturally. This careful cleaning process will help your plush toy remain cuddly and vibrant for longer.
What is your term of delivery?
FOB, CIF, and EXW terms are all acceptable. Our dedication to providing a smooth and efficient delivery process means we are open to various shipping arrangements in order to meet the unique requirements of each client. We strive to make the international trade process as seamless as possible, so please feel free to discuss your preferred terms with us.
What is your payment term?
Our primary payment method requires a 30% deposit via telegraphic transfer (T/T) at the beginning of the order to secure production, ensuring a smooth transaction process. The remaining 70% is due upon completion and before shipment. This method provides a solid foundation for our business relationships. However, we understand that different clients may have diverse payment preferences, and we are open to discussing alternative arrangements. If you have specific payment preferences or need further information, please feel free to contact us. We are dedicated to accommodating our clients' needs while maintaining a reliable and efficient payment system.
Are these toys safe?
Our plush toys are designed with safety as a top priority. If they are intended for the US market, we ensure compliance with ASTM and CPSIA standards; if for the EU market, we comply with EN71-1-2-3 and obtain CE certification. Each toy undergoes stringent quality checks to ensure that it meets international safety standards. We use non-toxic materials and hypoallergenic fabrics to make sure our toys are safe for children of all ages. The eyes, noses, and other small parts are securely attached to prevent choking hazards. Our commitment to safety extends to every aspect of production, from material selection to final inspection. We take pride in offering plush toys that are not only cuddly and fun but also safe for your little ones.
What’s your MOQ?
Our standard minimum order quantity (MOQ) is set at 2000 pieces, which ensures production efficiency and cost-effectiveness for our customers. However, we understand the importance of flexibility in meeting diverse needs. Therefore, we are open to adjusting the MOQ based on factors such as product size, fabric type, and design complexity. We encourage you to contact our sales team to discuss your specific requirements. Our commitment to customer satisfaction means that we are always ready to explore options that can accommodate your order size while maintaining the quality and standards you expect from us.
What format do you need the artwork sent in?
Please kindly provide us with your design specifications in AI, PDF, PNG files, or even hand-drawn sketches. Our skilled design team excels at interpreting various formats to bring your vision to life. We highly appreciate your unique ideas and will closely collaborate with you to refine the design, ensuring it perfectly meets your exact requirements. By offering flexibility in submission formats, our aim is to make the customization process seamless and collaborative, resulting in a final product that truly reflects the identity and style of your brand.
What is your lead time for a sample and bulk production?
Our sample development process typically takes between 10 and 15 days, ensuring that we deliver a high-quality prototype that meets your specific requirements. This time frame allows our skilled artisans to meticulously craft the sample, incorporating your valuable feedback and ensuring it aligns perfectly with your expectations. For bulk production, we require a lead time of 45 to 60 days in order to maintain the same exceptional level of quality and attention to detail. This extended period ensures that we can efficiently manage the production process, allowing for customization, thorough quality checks, and meticulous logistics planning in order to deliver your order on time and exceed your satisfaction.
How do you control your product quality?
We take immense pride in our dedicated Quality Control (QC) team, which meticulously oversees every aspect of our production process. Our team of experts possesses extensive knowledge about the latest industry standards and adheres to rigorous testing protocols, ensuring that our products meet the highest quality benchmarks. From inspecting raw materials to conducting final product reviews, our QC team is fully committed to identifying and addressing any potential issues, thereby guaranteeing the delivery of only top-notch products to our esteemed customers. This steadfast focus on quality stands as a testament to both our unwavering commitment towards excellence and customer satisfaction.